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Businiess name:
Patoug
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Review by:
citysearch c.
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Review content:
We had ordered from these guys once before and the food was decent. However the ""customer service"" sucks. I placed an order through deliverydotcom today and when it arrived it was missing the baklava - I figured it wasn't that big a deal I would call and they could either credit me the $5 or have someone drop it off when they got a chance. Yeah, not so much - the ""gentleman"" I spoke to on the phone said he was too busy to talk to me and that I needed to call HIM back in 5-10 minutes - I said that wouldn't work for me and it would only take 2 minutes to solve the problem/answer my question @ what they were going to do - he again tries to fob me off AGAIN suggesting that *I* call back later. Finally after 3 phone calls and one call from the manager I am going to get my $5 back but seriously? I will NEVER order from these guys again. Too much hassle when they make mistakes and the food is definitely not good enough to make up for it.
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