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Businiess name:
Koeppel Nissan Service Center
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Review by:
citysearch c.
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Review content:
Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One of my closest friends trusted me to chose a dealership for her purchase of a brand new car . I researched Koeppel a few weeks ago the same as I did eight years ago. I believe it is just as important to know quality and reliability of your dealership as much as your purchase. I have always been impressed by the A+ Better Business Bureau rating of Koeppel Nissan .That was the main reason for driving past my local Nissan dealerships to get to Koeppel again . I called a few weeks ago and requested to speak to someone in the sales department .The receptionist picked up my call quickly after my choosing the sales department in the queue I was connected to Nash. Nash did not hold back from answering any of my questions on the phone .He spoke to me as if I were in the chair in front of him. He had a friendly tone yet professional. He was the same in person when my friend Jan and I came to the dealership the following week. Nash assured us that he would call us in six months to see how satisfied we were as he does for all of his customers .He made us feel very comfortable with his confidence in the product he was selling . He expresses such honesty in his dealings that we had felt no pressure from his sale. Nash expresses an enthusiasm that is so contagious. He was so attentive to us every time we walked into the showroom .What a wonderful person he is .I have always read the finance & insurance rep is where the pressure is applied. Again a young professional Luis was waiting for us to explain my friends purchase in detail. He had a no pressure sale for his products also. Luis answered many questions as he tallied the figures .We grilled him yet he remained very polite ,professional and patient . Our experience was seamless .Honesty , reliability and quality is what we found in the products sold at Koeppel Nissan as well as in their staff. My friend Jan drove off in her brand new Altima a very satisfied customer last night . Thank you Koeppel . I will see you in a few months when its my turn to drive off your lot with something new this time and I will never hesitate to recommend your dealership to my good friends, co-workers and family .
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