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Businiess name:
Phelps, Timothy R, DVM - Ansley Animal Clinic
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Review by:
citysearch c.
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Review content:
I took my cat and new dog there in late September for annual shots and got just about the worst service ever. I went at a time where it wasn't too early or near closing time and still got the ""it'll be just a minute"" thrown in my face at least three times. The techs kept bustling in and out and throwing instructions in the front staff's faces with zero patience. The vet who was supposed to be seeing my pets was nowhere in sight - I waited for an hour and fifteen minutes. I didn't see the people I had usually seen at the front when I was just there for my cat- not that it really bothered me (I dare dream that the management are bossy and have stiff selection standards), until the girls up front ignored me and one other pet owner completely and loudly started a conversation about tabloid garbage after my check-in. I don't think the front desk staff have the right person for the ""new"" front-desk manager. I believe her name is Jen. This girl represents the clinic badly. I personally would never put a person with visible tattoos and gaudy attire in the main entrance of a public establishment. Aside from the punk-like dressup, she really had a snappy attitude, rolled her eyes (I have an eagle eye on newbies when it comes to my loved ones) when she turned back to the other front-desk staff (something about a couple questions she obviously demmed stupid from a pet owner) and started a conversation about personal issues in her life (I could probably profile her from what I heard). I didn't say anything to the vet once I got my loved ones seen, but I will say this: Ansley is no longer on my good side. I reccommend other establishments- try any other really- just make sure you don't go too out of your way, have good prices and no drama queens who greet you. Good luck!
Pros: doesn't look like a clinic- has rustic shades on walls and wooded paneling.
Cons: tight parking, snappy techs, small waitroom, drama-queen like front staff.
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