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Businiess name:
Studio 162 Hair & Nails
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Review by:
Guest
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Review content:
I have gone to Studio 162 for sometime but I am looking for a new salon in Vancouver or Portland with a stylist who is exceptional at color and cut for around the same price. I am fed up with this salon for the most part, I have a stylist who cuts my hair very well which is why it has been hard to leave but i don't care anymore. She has showed up late to appointments more than once- one time she was 20 minutes late, the receptionists or the stylists have horrible customer service, it is hard to know which it is because I always ask for the stylist to call me back and they never do. I was told I could drop in for a free bang cut or color touch with toner and they said I had to book an appointment which was not what she told me. I even had a cut and color booked the last time and I noticed she was drying my hair fast and I inquired about where my cut was and she said oh well it wasn't on my schedule sorry I have to do the next customer- luckily she got me in with someone else- but how rude.
For this price I expect a better level of customer service, if they feel they are so popular and don't need anymore customers, I just helped them out.
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