Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Beach Ford Collision Repair
|
|
Review by:
citysearch c.
|
|
Review content:
We took our vehicle to Beach Ford Collision because our insurance, USAA, lists them as a ""preferred"" business. The ladies at the front desk, whether we spoke by phone or in person always made me feel like I was interrupting them or an annoyance. We made an ""appointment"" with Brittany to bring the car in for a Saturday drop-off to repair minor front end damage and were told to see ""Donna"". When we arrived, she had no idea we were coming, sighed heavily, looked around and said there was no paperwork and to just hold on a minute and Al would fit us in for a look. My husband was leaving on the ship for a few weeks so we left the car. When they called to have me come and pick it up, I walked in, was not greeted, was immediately asked to sign paperwork about them getting payment, to which I replied that they had already cashed the insurance check. Then she said, ""well, in case there's more due..."" I was already in a bad mood just from walking in there so I signed. And waited. She looked at me, I looked at her. ""Is there something else?"" she asked me. Yeah, my car? ""It should be in the parking lot somewhere."" Really? So I found the car. Collision repair was decent, though I think they didn't use new parts on everything, simply cleaned up my damaged grill because there was still minor issues. What really made me angry was that there were handprints in the car - not just greasy prints but what looked like watered-down bondo hand prints on the inside of the door, on the dashboard...it was filthy. Would have taken two seconds to wipe it down with a wet cloth. My husband left his Oakley glasses in the overhead and those were gone (not the soft case, just the glasses). Also, there was a large scratch (down to the metal) on the rear panel. USAA may ""approve"" of these guys but I would NOT recommend them.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|