Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
AMC DINE-IN Essex Green 9
|
|
Review by:
citysearch c.
|
|
Review content:
The concept for the renovated theatre was a good one, but it falls very short. I've been several times and I enjoyed it, as long as there were only 3 people in the theatre just after it opened back up. Even then, the meal service at the seats was slow. Now that there are people coming, the staff is not ready. The management has not trained the staff well and it takes a long time to get served. One night, I waited for 30 minutes before I had to finally get up and find someone to help me. Tonight, I waited 45 minutes before someone took my order, then it was almost an hour into the movie and still hadn't gotten my order - not even a coke. It wasn't an anomaly either, the experience has been consistently bad.
If that wasn't enough, the crowd has NOT changed from the crowd that went there before. Very low class and talks throughout the entire movie. The dining atmosphere only perpetuates the chatter. There were 4 couples around me who never stopped talking. This has always been a problem with this theatre due to the people they attract. I think I'll forgo the dining experience and go back to East Hanover where people are more considerate of others who actually WANT to watch the movie. Horrible experience. I do not recommend this theatre!
In summary:
1. Staff is not trained well for serving customers.
2. My experience with bar staff has not been good. Not trained.
3. Service is extremely slow and distracting when watching the movie.
4. Clientele of the theatre remains the same as the old theatre - rude and inconsiderate (talking incessantly, texting, emailing, on the phone)
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|