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Businiess name:
Yoko's Japanese Restaurant
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Review by:
citysearch c.
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Review content:
Let me share my story. We went to Yoko's for the first time today. We were excited about our first visit; we heard the food was good. The atmosphere of the place was nice, and the miso soup was good if a bit salty. Then, one of the servers dropped dirty dishes on the floor right next to my husband. Dirty left-overs, dish pieces, food and some kind of liquids, splashed onto his arm, elbow, and hip bag. Mistakes like this happen at restaurants, but what was surprising to me was that NOT ONLY did the server not even notice, care or apologize, BUT ALSO the sushi chef said nothing even though he noticed what happened. How did we know that the chef noticed? Upset by hearing us complain to each other about it (after my husband came back from washing off the filth in the bathroom), he told us sarcastically, ""If you do not want to tip, you don't have to. Have you been to Saburo? See how you like their service."" So rather than caring about the customer or the service, the sushi chef made us (or rather, our expectations) sound like the problem instead. That was unbelievable and such a disappointment. \r
\r
I saw the sushi chef of Yoko's defend himself in another review on this website with the name ""sushitou"" (fraudulently rating himself and his restaurant at five stars), saying that they are ""only human"" and ""very busy."" I?m sorry, but I have been waiting tables at a Japanese restaurant for five years and working with many different sushi chefs. I have never seen a real sushi chef get flustered even though we were much busier than Yoko?s. I think if he cannot smile and talk with customers when he is busy, he should NOT work at the sushi bar, and should go make sushi in the kitchen. He blames the customers while defending his own incompetence! Sushi chefs should be talented enough to make sushi while they are SMILING and PAYING ATTENTION TO THEIR CUSTOMERS.
Pros: Food
Cons: The Sushi ""Chef""
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