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Businiess name:  Incredible Pets
Review by:  citysearch c.
Review content: 
Granted, this place does have some pretty terrible reviews. If I had read these reviews before ever visiting the store, I would not have my mini dachshund or my havanese pups. But that means that I wouldn't have my two little cutie pies, and my life would be sadder because of it. Both are really great pets - no health or behavioral issues (and it's been more than a year). I also recently purchased a bird from them. He was pretty friendly at first, but now he's acting really aggressive towards me. (It could just be me, and not because the bird is defective or whatever.) My only issues with the place is that they don't really give me vital information. For example, did you know that you can only have 3 dogs in Salt Lake City by law? If you have more than 3 dogs, then you need a kennel permit, etc. The salesgirl when I was purchasing my Havanese knew that I had 3 other dogs. And she said she had 4 dogs of her own. And yet, she failed to let me know that you can't have more than 3 dogs legally unless you apply for a kinda costly city permit. This is kind of basic knowledge for someone working in a pet store (kind of like if you went to a restaurant, and they tell you what ingredients go into a particular dish or how it's prepared). Even if SHE didn't want to get a kennel permit, she should have at least known this basic information for working in a pet store. Another REALLY important piece of information - dog saliva is extremely dangerous to birds. We have 4 dogs, so obviously if we had known that dog saliva is practically toxic to birds, then we wouldn't have purchased a bird! But they assured me that dogs won't really hurt the bird and to keep them separate and it's not a big deal. Hmm... I dunno but I think it really IS a big freakin deal if my bird can get sick or die because my dogs have been licking me and I didn't know this information!! I don't know the owner or his supposed harem of high school salesgirls, but that's his own personal business as far as I'm concerned. I just wish that in the future, the salespeople are a little bit more honest and forthcoming with their information. I'm sure that if the customers were given all this vital information, they would be a lot more trusting and appreciative of the staff and store. And who knows? Maybe they will choose to go ahead and purchase a pet despite its not so great qualities. But as far as all the reviews of the sick dogs - just an fyi, i adopted my third dog from the humane society and he got kennel cough. I got my first pup from a reputed breeder, and he got parvo. But both my pups from Incredible Pets have been healthy. So maybe it's not necessarily an absolute - that all dogs from pet stores get sick while all dogs from reputed breeders/humane society will be fine. I don't know if Incredible Pets really is crappy as far as paying attention to the medical health of animals there, but mine have been fine. (And I'm really sorry that a lot of you guys have to go through the heartbreak of having sick animals. It really is a tough time.) Pros: can play with the pets; great dogs (in my experience) Cons: they leave out vital information

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