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Businiess name:
Palm Terrace Restaurant & Lounge - Island Hotel
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Review by:
citysearch c.
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Review content:
We spent a weekend in Newport Beach recently and were excited to go to this restaurant after seeing the Zagat rating as well as the City Search rating. It's Four Seasons right? After our visit, I have to wonder if the editor actually went there or simply printed a press release from the hotel. As for Zagat, I can only assume that after spending that much money, the diners had to gush or else feel ripped off. Service was poor. Very slow. In fact, we literally timed it at 11+ minutes before a waiter came by to take our drink order. Menu selections were very promising. Poorly executed. My steak was overdone. My wife's fish was very dry. No attempt from waiter to rectify the situation. I could go on, but don't want to seem bitter. My advice is to choose another restaurant.
Pros: pretty dining room
Cons: poor service
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