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Businiess name:
Charles Classy Cars
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Review by:
citysearch c.
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Review content:
The pick up at 4am was perfectly timed. We felt the car was a little musty, probably from cigarette smoke, but the driver was nice and got us to the airport on time. The return trip was not as successful. We paid extra to have the driver meet us in the terminal. To be fair, he told us we may have call to him if he can't find a place to park. We didn't see him inside the terminal, but took our bags and waited outside the terminal. While waiting, I realized that somewhere during our 10 day vacation I misplaced the paper with his phone number. No problem I assume, I know he has my number and would call right? Nope. Well, about the time we were going to call a cab, we saw him!!! He was pulling into the parking garage, we waved our arms and assumed he saw us because he backed out illegally from the driveway into the parking structure and back into traffic! Well, traffic was too full he couldn't get over to use so we just waited 20 minutes for him to circle around assuming he would come pick us up. Nope. Never showed. Never called. We wanted to get home as we were tired and just grabbed a cab. I never had a follow up call, or email, or anything until 2 1/2 weeks after the missed pick up when they emailed us our statement. The whole thing was prepaid but I honestly didn't feel like calling to or argue. I booked them through he website OrangeCountyAirportLimo. Next I know to make sure they aren't the selected limo company.
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