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Businiess name:
Holman Cadillac
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Review by:
citysearch c.
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Review content:
I had an agreement with your company through a former salesman named Tim Rivas. I'd decided to return my 2008 STS at lease end and purchase a 2011 STS, instead. But, then the idea of Corvettes came to mind and I began exploring possibilities. You had a Corvette convertible I was interested in, but timing wasn't quite right since I had another month left on my lease. Still, no problem, the ad sheets were full of Corvettes sitting around for months waiting for a deal. Rivas offered to pay half my monthly lease fee, so I figured it wouldn't be so bad to eat the other half. So I took the deal, only to find out that he reneged, meaning Holman reneged! I did not renege and I still fully expect Holman to live up to their bargain. Unfortunately, while rushing through the paperwork as the dealership was closing that Friday night, I neglected to make certain the contract so specified Holman's commitment to pay half ($425.00) the lease payment. Since the lease company for the STS and finance company for the Corvette are the same (Ally), I assumed everything was okay until Ally began calling me for additional payments, including $150.00 for a key fob that I personally handed to Tim's boss (Gary West). Ally holds me responsible even though my ability to control this transaction ended with my handoff to you. I have spoken to your finance manager (Michael Wolfinger) who could not resolve this issue. Repeated calls to Gary West have never once been returned (last time was today). I will never phone him again. I guess I got a bit too complacent, lulled by the outstanding quality of the last two Cadillac dealerships I purchased cars from who went overboard to fulfill every agreement. I guess with your company it's back to the: ""Let the buyer beware"" philosophy of sales. I will never contact you again, however, I will post this comment on every message board and rating site I can find. If it prevents one customer from being so duped, I will feel justified. I hope it's lots!!!
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