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Businiess name:
Akbar
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Review by:
citysearch c.
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Review content:
When we first met with Sandeep from Akbar, he was very friendly and accomodating. It seemed that Akbar would be able to provide exactly what we needed for our Indian wedding ceremony. However, he never provided us with a contract, although he said that he would. It would have been helpful to see what was included for the price we were paying, but it was very haphazard. We ended up selecting a menu of three appetizers (that were supposed to be passed around during the cocktail hour), two entrees, regular naan, onion naan, and mango lassi (that was also supposed to be passed during cocktail hour). We were required to pay for an Akbar representative to come to the location to monitor the food service. Although we communicated to Akbar that our ceremony would be starting at 11am, and our cocktail hour would be starting at 12 noon several times, Akbar prepared all appetizers to be ready at 11am. The attendant from Akbar came up to me (the bride) before I walked down the aisle saying that I apparently told them that cocktail hour was starting at 11 and now the appetizers would be soggy. Very rude. The appetizers were not passed, instead, served as a buffet. The mango lassi was not passed, instead placed in pitchers on the tables (no one knew what it was). The entrees were cold. The only reason I am giving Akbar a star is because the appetizers (although soggy) tasted pleasant. A lot of miscommunication could have been avoided with a contract. Sandeep was also very rude to me on the phone when I called to finalize the menu, saying that he could cater for a minimum of 50 guests (although at that point, I only wanted to cater for 35). This made my bill significantly more expensive AND resulted in wasted food. Again, without a contract, Akbar will have problems adhering to their ""policies"" going forward.
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