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Businiess name:
Sushi of Gari
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Review by:
citysearch c.
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Review content:
Have you ever had a restaurant manager call you out of the blue to start a fight? Or call you to convince you to cancel your delivery order? Or hang up on you - twice? Well, I have ordered from Sushi of Gari twice and I never will again. The first time I ordered, the delivery person was late, so I called the restaurant to inquire about when he might arrive. The manager yelled at me and claimed that the delivery person was in my lobby and I just didn't see him because the lobby was too big. No, sorry, not the case. He then hung up on me angrily. I called back and he hung up. The sushi finally arrived and it was very good. The second time I ordered, the manager called to tell me that the delivery person could not deliver to me because he had too many deliveries to make. He was pressuring me to cancel my order! He sounded disappointed when I told him that I still wanted the food. He started actually yelling at me and telling me that it would be hard to deliver! Are you kidding? Why oh why are you on Seamless Web if you can't deliver? Every other restaurant in Manhattan manages to successfully deliver food without insulting their customers and causing a lot of grief. Unbelievable. I wasted so much of my time on this stupid sushi delivery - it's just not worth it. There are way too many other sushi restaurants in this city to treat your customers like this - it's just bad business. If you are looking for innovative sushi that costs a fortune, then go to Haru or Sushi Samba or Nobu etc, just don't waste your time, money, and emotional energy on Sushi of Gari!!!
Pros: The sushi is good, but you can get the same quality elsewhere
Cons: Hideously rude service, a huge waste of my time to deal with these psychos, bad business practices
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