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Businiess name:
Carpet Dryclean, Inc
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Review by:
citysearch c.
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Review content:
The White House was very pleased with the service that Carpet DryClean supplied.....from start to finish. I am hesitant to use a flyer for my needs, but liked the non-toxic facts about this service. Called and made an appointment. Was scheduled the following week on the day I wanted and the time I wanted. Told my husband, who is a total customer service freak (but a skeptical guy), that I liked how I was handled so far and the followups that this company did. He said ""we'll see"" negatively. Got a call the night before and the morning of of approximate hr that the tech would arrive. Miguel, was the tech, and he was not late, which we are used too), but early:) He was courteous and non-invasive, the type of person you want to let into your home. He got right to work and took his time explaining every step. Aside from all the typical jargon you hear from something selling a service, I was most happy when his estimate basically matched the phone guess-ti-mate, which helped my hubby to relax. He was already to shut him down, if the tech started adding on all kinds of hidden costs, but that did not happen. \r
So, as you can read, I am satisfied and glad to refer Mr. Polo and the company he works for to my family and friends. ** Make sure Miguel gets his reward for his thorough cleaning effort. Mr. & Mrs. White
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