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Businiess name:
Bridal Boutique Of Raleigh
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Review by:
citysearch c.
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Review content:
Don't take your wedding dress here to be altered. As previous posters have said, the customer service here is awful. I got my wedding dress alterations done here. After three months and three frustrating fittings, they managed to put the bustle in wrong, take in the dress by 3 inches too much, and hem the bottom unevenly. Alterations cost WAY more than they should and they make you pay upfront so dissatisfied customers have little chance of getting a refund. All 3 times we went in, the owner was rude and just stood there and stared at us while my mom helped me try on the dress. We had to ask her to show us how to bustle the dress, as she was making no offers to help us with anything. When I pointed out my concerns about the alterations, she would alternate between standing in silence and saying ""that's the way it's supposed to look"". Disgusted, we left with the dress and found a better seamstress who is fixing all of their mistakes for half the price in a quarter of the time. Don't trust them with the most important dress of your life!
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