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Businiess name:
Orsay
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Review by:
citysearch c.
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Review content:
I've never had such a horrible dinner. I went there to have a nice dinner with a friend, and our steaks came out overcooked (mine) and undercooked (my friend's). I politely asked our waiter to take my order back to the kitchen. No biggie, right? WRONG.\r
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The manager, OLIVIER (remember that name), came out and ARGUED with me for over thirty minutes saying that my steak was not overcooked and refused to take it back to the kitchen. He was outright rude and confrontational right from the beginning, and I was MORTIFIED in front of my guest and other patrons. I don't understand why he was being such a bully when all I asked was for my dish to be prepared to my liking.\r
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You will not believe what Olivier does next -- he PICKS MY STEAK UP WITH HIS BARE HANDS and proceeds to tell me that I WILL NOT be getting a replacement dish b/c I had the dish for 30 minutes (I had exactly two bites of the steak) and that he'll take my order off of the check and proceeds to walk away.\r
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THIS WAS THE WORST DINING EXPERIENCE THAT I'VE EVER HAD AT A RESTAURANT. PERIOD. I would have NEVER expected to be treated so poorly at a ""nice"" restaurant. I was so upset b/c I left hungry and angry that a manager (OLIVIER!!) felt that he could treat me that way\r
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EAT HERE IF YOU WANTED TO BE TREATED LIKE A SECOND CLASS CITIZEN.
Pros: Absolutely none.
Cons: Olivier, the manager. Poor service, being treated like dirt.
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