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Businiess name:
Thai Chili
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Review by:
citysearch c.
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Review content:
Went there on a busy evening night with few friends and were seated at the main dining room. We simply enjoyed the atmosphere, which was the full extent of the good. We waited for almost 20 minutes for a botte bottle of wine and water. After about 40 minutes of waiting, the appetizers came but not all of them. Some items from orders were missing and one friend's order was completely missing. We only followed-up on the completely missing order, which took another 20 minutes. It took forever after our original order and after several inquiries, when finally our main dishes came. 30minutes after receiving food, we were asked if everything was allright and i honestly said that it wasnt. However nobody aplogized for the terrible service.When I heard a table behind us wanted to talk to the manager/owner, the solution seemed to be simple, which they were given discount. As a matter of fact, I came to this place to experience the good food and the great service, not the discount. I almost spoke up about what occured to our table, but finally decided not to when I heard the manager/owner was yelling at employees in front of customers. \r
Honestly the food was good, especially the special short rib in masaman curry. I could have finished eating the whole portion, but was very distracted by the slow service. In the end, service was bad and extremely slow. If they didn't include 18% gratuity on my bill, I wouldn't of paid any tip and just handed our secondary waiter some cash under the table, since he seemed like the only one working there. \r
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Pros: Food
Cons: Horrendous, slow, and bad customer services
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