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Businiess name:
Thai Chili
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Review by:
citysearch c.
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Review content:
We always be loyal customers to Thai Chili due to its consistency in bringing authentic Thai food to please us. However, my good image about Thai Chili is completely gone when we ordered delivery two weeks week. I and a couple co-workers were seriously craving some good Thai food. Thai Chili happened to be in the area so we ordered delievery. It took the driver more than the expected delivery times (45 minutes) to get to us, so I decided to call. We' ve been told that the food is on the way, so I thought it's probably gonna be another 15 minutes which is fine for us. Then after an hour we haven' t got our food, a friend of mine called again and been told that the driver got problem, but should arrive soon. The person on the phone was so impatient and seemed like really want to hang up the conversation while my friend still trying to ask for something. We became so upset when the time reached almost 90 hours and we still didn't have our food. What the hell happened? We tried to call many times ever since but we couldn't reach anybody and the line was just busy. When the food finally came, all were cold and dry and tasteless. I meant to call for a complain to the manager the next day, but more than 5 times I called I just been told that the manager was on the floor talking or serving customers. What attitude was that? I am also a customer and i deserve to correct the problem with the manager, but the ignorance seemed clear to us that the management is terrible. I will never again order from this place. Its good reputation had almost come to an end. Please do not waste your hard earned money on a place gives your patronage no value. This restaurant doesn't deserve your money or your time and you will not be a valued customer even if the had made huge mistake.
Cons: Bad service, Poor management
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