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Businiess name:
First Course
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Review by:
citysearch c.
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Review content:
I just called to see if they any reservations left for tonight, as I live a few blocks away and wanted to check this place out. I called at 4pm, an hour before the restaurant opened, and the woman who answered said she didn't know if they had any spots available left tonight, then put the phone down presumably to check (but I could hear her converse with other workers there, and it wasn't about my question on reservations). \r
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After over three minutes of listening to her talk about something else and then walk away, a man picked up the phone and asked what my question was. I repeated it, prefacing that I had been on the phone waiting over three minutes. Instead of answering my question on reservations, the man told me that I was not actually on hold for that long (which is funny, because my cell phone records show differently), and asked if I had a problem for waiting a couple of moments. I told him I actually was waiting that long, and would just appreciate an answer to if they had any spots left. He said, ""No, we're full, and don't be so rude about it next time, sweetheart."" To which I told him that I will NEVER eat there, and they just lost two customers who live in the neighborhood, plus everyone I will tell to never eat there. He told me, ""Fine, I don't want you to eat in my restaurant!"" and hung up the phone.\r
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NEVER EVER EAT HERE! I have never had such rude treatment, and when First Course Bistro closes because they care so little about their customers, it will be because they clearly think treating people like this is acceptable. This is not a place where I think anyone should be spending their time or money -- too many other good places in Minneapolis and St. Paul to go to.
Cons: Rudest employees - clearly do not want new customers!
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