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Review content:
Euro-Fix of Nashville is the first place I've taken my car for service in the three years that I've owned it, aside from oil changes and routine maintenance. Because of my work schedule, bringing my car to a mechanic is very difficult. When I began to experience some odd noises with the vehicle, I knew it needed to go somewhere, so I started looking at different shops. Euro-Fix offers loaner cars, which made the drop-off seamless. The process was hassle-free and incredibly easy.
Once the work was completed and I went to pick up the car, I became a bit skeptical, due to both the price, as well as their diagnosis and correction of the problem. I admit that I didn't do a lot of research beforehand, but when I arrived home that's precisely what I did. Fairly soon into my internet reading, my skepticism began to fade. Eventually, I realized that Euro-Fix had nailed the problem 100--it just wasn't what I was expecting. They replaced the motor mounts and transmission mounts, and not only did the noise go away, but now the car performs better than it has at any time since I've owned it. It's really amped up my driving experience. So, at the end of the day, even though I still do feel like I paid a small premium, I'm very satisfied with Euro-Fix and think they were worth the money.
I will definitely go back to Euro-Fix for any future repairs, and will recommend them to others. The bottom line is that they know what they are doing, and make the process convenient with their loaner cars. I do think, especially for the price I paid, that they could have communicated a little better, but what it really comes down to is results. My suggestion to them is to call the customer before they have to call you, even if there's not a lot of information to relay. It's a peace of mind thing. Still, they did the job right the first time, and overall it was a great experience.
Daniel Buehler
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