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Businiess name:
Southwest Management Group, Inc
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Review by:
citysearch c.
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Review content:
They do not and will not return your deposits which you can find proof on the BBB web-site.\r
I have been in the office when tenants come in to discuss why they have so many excess charges from the deposit refunds.\r
They will make things up and charges you for them.\r
We rented a home from them for over two years and the home came into default, when asking Lisa at SWM she denied knowing anything about it, once we produced the Documents from the bank posted to the front door she admitted.\r
We were forced to move and did so.\r
I had a conversation with Lisa and was advised because she could not re-rent the home to leave it in broom and dust condition. When asked if I should have the carpets cleaned and the walls painted she said NO.\r
After over two years in the house, there was normal wear and tear. \r
Ok to the good part, one month later we recieved a check for $554.00 dollars out of $1,700 along with a list of what we were being charged for: Broken Mirror in a bathroom (NOT), glass cleanup, dog waste (NOT) damages to walls , paint, carpet cleaning and to rehook up appliances (we never used the appliances, they were kept in the garage as they were old and nasty).\r
When I called Lisa she was rude, unprofessional and condesending stating the only reson she was returning my call was because I demanded she call me.\r
To sum this up, because she was not willing to work this out I have hired an attorney, filed a BBB complaint, posted SWM on Rip off report and am not going to let them get away with this.
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