Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
1-800-HANSONS
|
|
Review by:
citysearch c.
|
|
Review content:
We hired Hansons Windows to do our gutters, siding, roofing and trim.
Our only complaint is that we were not given a time frame for when the job would be started and completed. We had problems later with finding out when the crews would be coming, and that seems like information that should have been provided upfront.
The installation crews were very courteous and professional, and they did a good job. The women in the scheduling office also did a good job for the most part. However, figuring out who I need to talk to with questions/concerns was a little confusing. We got calls from several different people in the scheduling office, and I didn't find out till the job was nearly finished that we had a ""project coordinator.""
It would have been helpful to have a single point-of-contact that we could contact with all questions related to our job, rather than being passed around to multiple people.
Once the Hansons crews actually showed up, we were very happy with the work they did, and we're very happy with how our house looks.
I actually have 2 suggestions for Hansons:1. Having a single-point-of-contact for everything once the job was scheduled would have been helpful. 2. If the crew can't make it on the day we're expecting them, that's OK, we understand that things like bad weather and delays on other jobs can back things up, but we should ALWAYS get a call letting us know that the job is delayed, why it's delayed, and when we can expect it to be done. That did not happen consistently.
We got two other estimates, and we went with Hansons even though it was more expensive, because we were impressed with the sales person's presentation on Hansons' quality, customer service, and long-term guarantees.
We would consider Hansons Windows for future jobs.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|