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Businiess name:
Oasis Moving & Storage
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Review by:
citysearch c.
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Review content:
This company does not care about customers, only getting paid. I was given a low estimate that doubled when the driver arrived. They arrived at 9 Pm, 4 hours late. They didn't finish until 2 AM. The driver compained the whole time about being late to their next pick up and that I was not accurate in my inventory. The sales person told me it was better to be under weight because if you are under weight you get charged the estimate, even if the actual weight is lower. Actually they want you under weight because they charge you more per pound for the extra weight. Every person I called on the customer service line acted like they knew nothing about the business. The sales manager was rude and when I told him some of the things the driver said, he said the driver does not know what he is talking about. How can they do business with employees who do not know procedures? I was not given a booklet that was supposed to be given to me by law. The driver had me to sign a sheet saying I got the booklet. The delivery was also late. I don't know how this company stays in business. Several items were damaged and it will be another fight to get reimbursed I am sure. I would never recommend this company,.
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