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Businiess name:
Bochek Collision Ctr
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Review by:
citysearch c.
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Review content:
I had a minor front end collision in my 2000 Nissan Maxima, but unfortunately, the location of the collision was my right front wheel, causing a significant amount of mechanical damage. I took my car the Bochek's because it was the closest body shop to me on the State Farm network. I will not use this shop again and I have reported them to state farm.\r
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They took more than a month to repair my car, and only after significant prompting. They put in replacement parts that were MUCH worse than the parts I had in the 8 year old car (they are called reconditioned). The worse part is that they either didn't replace or used such a faulty reconditioned tie rod end in the vehicle that the right front wheel (where the collision occurred) that there was an inch of play on the wheel. I immediately felt the problem when I drove the car and immediately took it to my regular mechanic where they immediately discovered the problem and I had to have a supplemental insurance claim filed to have the car fixed properly. They also repainted a wheel (which they didn't tell me) and didn't even balance it! Their report on the repair was a handwritten note with no useful information on it.\r
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The funniest part is that because they kept the car so long, they actually delivered it (driving it over 5 miles to my home) and didn't notice the problem at all. It took my regular mechanic a single right turn to notice it. It took them 5 minutes to find the problem! It was also at this point he told me the vehicle would not pass inspection and was not safe to drive in this condition.\r
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Finally after receiving the car back from the second repair, the shocks were so dead (again reconditioned parts) that it felt like I was feeling every single nook and cranny in the road so I had to trade in the car that I love and replace it.\r
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Am I disgusted? You bet! Please do not waste your time and money on this place.
Pros: They did deliver the vehicle at no charge, and they were courteous on the phone.
Cons: They did a poor job on my repair, were very hard to reach, did not return calls, and left the car unsafe to drive requiring a second repair.
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