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Businiess name:
Geeks Mobile Computer Repair
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS COMPANY!!! They claim to be cheaper than Geek Squad. They are NOT cheaper. Geek Squad set up my home wireless network (desktop, laptop, and TiVo) in less than one hour, for $130. This included a brand-new router, adjustment of all settings to my liking, and a tutorial on how to use everything. Geeks Mobile charges $125 for the first hour, and $25 for every 15 minutes after that. The technician they sent to my home had NO idea what he was doing. After almost 2.5 hours, he still couldn't get anything connected to the internet. He kept calling his boss for tips on what to try next. I finally begged him to put things back the way they were and leave (the laptop was hardwired to the internet when he arrived). He struggled to do THAT much. Worse yet - HE SAID HE WAS STILL GOING TO CHARGE ME!!!!! He said he would ""do me a favor"" and only bill me for one hour. I refused to pay. He said if I would have let him keep going, he would've figured it out eventually...at $100 an hour!!!! His boss said I owed them the money, because clearly there must be a problem with my computer. Geek Squad had NO problems with my computer whatsoever. The problem was with Geeks Mobile. Stay away from this company. Far, far away.
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