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Businiess name:
Grolier Poetry Book Shop Inc
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Review by:
citysearch c.
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Review content:
I came into Grolier's one afternoon, and I was
genuinely shocked at the treatment I received. I just
just moved to the Boston area, and I had never been in
the store before. After browsing for about ten minutes, the woman who
was running the store pointed at me and a friend of mine claimed she ""recognized me"" and told me to
leave the store. I have no idea why this woman chose to act in such an abrasive and disrespectful manner. I
find this entire incident shocking and the worst example of customer
service I have ever received. My friends and I had books in hand that
we were planning on purchasing. Of course after this I never have any
intention of giving money to an establishment that treats people in
such a tactless and humiliating manner.
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