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Businiess name:
Randall T Weingarten MD
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Review by:
citysearch c.
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Review content:
My follow-up appointment after surgery didn't go as well as I expected. I was there to get the packing out of my nose and I felt like I was rushed out of the office and left in pain for the night. I expressed those concerns to Dr. Weingarten the next day by faxing a letter to his office (his office was closed until 3pm the next day so I chose to fax the letter). That night I was shocked to receive a telephone call at home from Dr. Weingarten...it was about 8:00pm. He profusely apologized and said he had a family emergency, thus all of his patients had been rushed that day. He offered to meet me at his office that night, at around 9:30pm...that should tell you something about Dr. Weingarten..he even gave me his home phone number in case I had any other issues. He again apologized, explained the family emergency, and gave me a thorough exam and explanation of my surgery. I couldn't believe, and was very appreciative, that the Doctor took that time away from his family to see a patient that was in pain and upset at an earlier appointment. I could tell that the Doctor's apology was sincere and that rushing his patients was not part of his work ethic. My following appointment later that week again showed the care and concern he has for his patients. Everyone in the office was very nice and the Doctor took plenty of time to examine and explain everything again to me. \r
Dr Weingarten is one of the best ENT's in town. He has developed his own techniques to ensure you have a very successful surgery. He shows extreme dedication to his patients and is available 24/7...literally. He's very kind and sincere in his words.\r
I won't lie...the surgery was painful...but Dr Weingarten will do anything he can to make you feel comfortable...even if it means taking phone calls until the wee hours of the morning.
Pros: unique techniques, excellent outcome after surgery, available when you need him
Cons: I had no issues with wait time..only thing I can think of is parking is a little tough at his office
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