Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Best Carpet Inc
|
|
Review by:
citysearch c.
|
|
Review content:
Sam, my salesperson was very personable and helpful. However, as soon as my order was placed that's when the customer service ended.
I received a call that my carpet was in and ready for installation. I set up an appointment about 2 weeks out. On the day of my scheduled appointment the installers show up an hour late only to tell my that my carpet is not in, and is supposedly stuck on some truck in Illinois. I don't know what the phone call was for 2 weeks prior telling me that my carpet was ""in"". This was no little job either. We had our entire home (2900 sq. ft) done. So one can imagine what a task it was moving furniture around the day before to prepare for this.
Not only did Best Carpet not call that morning to explain the situation, they never called. I had to repeatedly call them to get some type of response. The installers were very good, but spoke very little English. I felt it was very poor public relations on Best Carpet's part not to even call me to explain.
After everything got worked out and the carpet was installed the next day (after having taken a day off work that I wouldn't have had to), we noticed some significant scratches and dents in our closet doors.
Best said they would have a wood specialist contact us to set up a repair appointment. That was in October. I'm still waiting for that call.
On top of it all, I don't even think I got the carpet I ordered.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|