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Businiess name:
Strand Bookstore
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Review by:
citysearch c.
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Review content:
It?s places like this who whine when chains take away their business. I?m all in favor of supporting local businesses but if the staff is going to insist on treating the clientele poorly, I?d be glad to see them go out of business- can?t just coast on ?we?re independently owned and we're cheap"" as justification of their existence when they treat people badly.\r
I go in on Sunday April 22 and I?m ""greeted? by a security guard who tells me ?check your bag?. Fine. Just let me get the books out first. As I?m doing this, he keeps jerking his head towards the bag check counter even after I politely tell him yes, i will, I?m getting my books out. Now if I?m taking books out of my bag the second I walk in, what do you think I?m doing with them? But he waits until I check the bag, bring my books to the sale counter, then tells me they don?t take sales on Sunday. I asked him why he watched me do this without saying anything- he just ignored me. Textbook ?now I see you, now I don?t? behavior regularly practiced by nasty bouncers, but a bookstore? . What kind of business encourages this behavior?\r
I go in April 23 and sell my books (rate was about 12% of original price). A employee is curt with a guy behind me when he asks if he can put his heavy box of book on the counter. I see already yesterday wasn't an isolated incident, but the way of things at the Strand.\r
Then the guy behind the counter thinks it?s appropriate to remark on how I shouldn?t smoke cause it?s bad for me (thanks, had no idea) when I take out my lighter. I?m sure he was trying to be funny, but after observing his sizeable belly and wondering if I should advise him to exercise more and eat less pizza because it?s bad for him, I somehow doubted he?d find the humor.\r
There?s an ?if you don?t like it, go somewhere else? attitude here. Don?t worry. I will. Rather spend an extra $5-$10 on a book and not deal with a miserable staff. I hope the rest of the customers who get treated like garbage here follow suit.\r
Pros: large, discounted selection
Cons: staff make the book prices not even worth it
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