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Businiess name:
United Cab
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Review by:
citysearch c.
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Review content:
After flying in past midnight, I walked out of the terminal only to see a United Cab sitting there. I verified with the driver first that he took credit card (as he loaded my suitcase into his trunk) to which he replied ""YES"". I then told him where I was going and he quickly reponded ""no - cash only"". I told him that I wasn't going to an ATM at this point so he can just take my stuff out and let me take another cab. He responded ""Just get in the car"".\r
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After 10-15 minutes of lecturing me on how I should have taken money out of the ATM and paid him instead of using my credit card while driving me to the hotel, he pulled up at the hotel check-in and asked me again ""So what will it be?"" I thought I made it perfectly clear - but I responded again ""Credit Card"". He rudely sighed and threw a tantrum while getting a credit card slip out and made me wait in the car while he got authorization for the transaction. After he handed me back my card - he popped open the trunk and told me ""Go get your stuff"". \r
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I have never in my life been treated in this way in a cab - and also at midnight - the last thing you would want to do (as a woman travelling) is to go and get money out of the ATM. I called their customer service to file a complaint and they told me someone would call me back the next day. Still waiting......\r
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Apparently they don't care - given all the horrible reviews already posted. My hotel also doesn't recommend them because they've had horrible experiences as well. The driver's car was 544 - do not endorse this company and give them your business - take alternative taxis.
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