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Businiess name:
Majestic Cafe
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Review by:
citysearch c.
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Review content:
My party of 7 had theatre tickets at the Fisher at 8;00. We arrived at 6pm figuring 2 hours was ample time to eat & make it to the theatre on time. The last of our party arrived at 6:05, The restaurant was not full, but it seemed that the floor was understaffed. We did not order our food until 6:40. The waiter was extremely curt---one of our party was handicapped & his wife asked if the kitchen would kindly cuts his meat before sending it out......the response was ""we don't do that""......needless to say, we informed him that we wouldn't be ordering if they couldn't extend that courtesty...they did Another person asked for soup instead of a salad---response "" we don't substitute"".....if this is true, perhaps ""I'm sorry, we do not substitue"" (although I've never heard of not having a choice). At 7:10 our food began to arrive. Almost every plate was cold! ""Garlic"" mashed potatoes were not only cold but had huge chucks of undercooked potatoes & were totally unseasoned. One person sent dinner back & it was returned cold except for the meat. After discussing our concerns with the manager, we were given what was the equiv. of a $3 per person discount BUT then a 20% tip was automatically added to the check. By the time we paid our bill, it was 7:45 and we were all late for the curtain, I used a card to pay for my portion of the bill. Today I discovered that the correct amount cleared but they also added a billing for $39 that will not be realeased until Feb 1st unless they fax a cancellation! I find this totally unacceptable for any restaurant! About the only positive thing I can say about this dining experience was that we had a very polite busboy who has much more concerned about our dining experience than our waiter.....he should get all of the forced tip.
Pros: Nice surrounding
Cons: Bad Service--cold food
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