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Businiess name:
New Planet Moving & Storage
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Review by:
citysearch c.
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Review content:
I live in Atlanta and needed to move my mother to live with me. She is 83 now and as much as it has turned my life upside down and sideways i absolutley had to have her here. The thing was that in Michigan in the little city she was in didnt really have any moving companies that could go out and take a look at what she had. This really concerned me because all I read says only go with companies that can come to your home and do a ""binding quote"" I didnt even know what binding was but I did a ton of research and found that most companies do quotes to and from everywhere so I decided to go through the house with my mom on the phone and have her tell me everything that she had, i gave the same list to Lauren at New Planet Moving and she told me a price that sounded great, she then recommended that i overestimated an additional 500lbs to protect myself from going over. I headed to her advice. She was really nice and whenever i called or emailed her she always got right back with me. The office called me the day before the move to let me know what time they would arrive at my moms. When they did arrive they found that my mom had not finished packing her stuff. The driver called me (which i was so greatful for) I was concerned about the additional fees that could come up and was relieved when he called to let me know exactly what was going to be needed. I am never happy to spend money, but at least he gave me a good rate- all the items were delivered and only a few minor dings here and there. I was quoted a 10 day delivery window and recieved my moms items on day 8. Overall a great experience and I dont know too many people that can say they had even a decent experience with thier move.
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