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Businiess name:
New Planet Moving & Storage
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Review by:
citysearch c.
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Review content:
This company has merged with Champion Movers, so write reviews for both. They WILL lie, destroy your furniture and steal. We are missing 12 boxes (stolen), they delivered out stuff in 26 days, we were promised 5-7. They charged us $1200 more than promised. PLEASE read review on RIPOFF, BBB and Google!
New Planet Moving is the worst company I have had to deal with in a long time. Truck arrived two days late, then took from March 16th to April 5th (20 days) to deliver. They kept telling me that it would be delivered Monday, then Friday, then next week, that the truck was in Chicago, next day it was in Austin, TX, then it was a mistake, the truck had arrived to Las Vegas 10 days ago. I will never know the truth, but it seems that they didn't have enough space in the truck, so they left it in a storage room near St Louis for 15 days. Many things arrived broken. They pack very poorly and dented or scratched every piece of furniture that was delivered. They dissasemble everything so it takes less space in the truck, but then they only assembled a few things and left. They also push you to underestimate your weight so they can charge you more at the end, in my case, almost 35% more than estimated. They disregard the law that says that you are only required to pay up to 10% more than the original estimate. When they pickup, they make you sign many forms. At least one of them is empty and they complete later with information that shows that you agreed to a new weight estimate, which I never did. Their estimate will be less than others, but the total will be the same or not. Would never reccomend this company to anyone.
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