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Businiess name:
New Planet Moving & Storage
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Review by:
citysearch c.
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Review content:
They hold your furniture hostage until you pay more; damage half of your property; their trucks leak water and smear rust stains on everything; and they steal from you. I borrowed the following paragraph from another review I read because it ""says it all"" so well and I didn't think I could say it better. Hope that reviewer doesn't mind (especially since I agree completely with his words).\r
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""The worst part is that this is all intentional fraud. They know in advance when they tell you to provide 500 pounds less of property (to be safe) and promise a refund if your load is less than the contract amount that they have no intentions of giving back a red cent. They know in advance that when your list says 100 items, then when the packers remove the legs from the tables and disassemble the beds and number all the pieces separately that they plan to accuse and charge you for ""more items than what were on your list"" so they can jack you off for that 75 cents a pound additive weight charge. And they know in advance that they underestimated the cubic feet needed in the truck so they can screw you again by saying you had bulky items and that's why your final, total cost is $5000 instead of the $3000 they guaranteed. And, they know in advance that they will call you several days later, after they take your furniture to their warehouse, that they will blackmail you for more money (and you have to pay) or they'll threaten to auction off your property. And, they know in advance that they will tell the delivery drivers to make up some excuse about not being able to drive the truck to your door so they can extort another $3000 out of you for ""Long Haul"" fees, that is, you pay more for them to rent a smaller truck and/or carry your furniture farther than 75 feet. And all this they did to us.""\r
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They did all that to my family as well, and we will NEVER recover! Check Channel 13 news in Las Vegas for an investigative report on these con men. I heard they are doing an in depth investigation on New Planet Moving and Storage's fraudulent, extortion practices. They suck and everyone needs to know it!
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