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Review content:
We took our SADDI to Dove Lewis in early July of 2009 because the growth on the side of her mouth had become infected. I was completely upset when we went in, knowing our financial situation would make it difficult for us to receive proper medical treatment, but I had heard Dove Lewis had a history of helping people n our situation. The nurse who came in was very polite, but said there was little she could do for us and we should go see our regular vet (which we didn't have one) as it would be less expensive. The nurse didn't even give examination SADDI, just basically told us the services at Dove Lewis could not help us because of our situation. The follow day we went to West Slope Animal Clinic and as soon as the doctor saw SADDI he said ""Oh my that is nasty looking"", without so much as a thought for our emotional state. He said he was not an expert on cancers and suggested we go to another doctor that he gave us the information for. I tried to call twice and received voice mail each time, so SADDI, Devon and I drove to the address. It was at Dove Lewis. SADDI and Devon waited in the car while I went inside to explain SADDI's condition and our situation. The receptionist who helped me was quickly dismissive in suggesting Dove Lewis couldn't help us that even for the doctor to look at SADDI would cost $90.00, which we didn't have. The lobby was full of other patients with more coming in and out. I stood there being belittled and in tears. Emotionally I was drained and had to sit down. The receptionist looked at me and said ""I don't know what you want us to do for you"", as everyone looked over at me. Barely able to speak, I begged her to just help our SADDI. PLEASE. She released a heavy sigh and began searching the Internet to find other vets who could help us with our situation. She wrote down a few names and numbers and then said, in a very belittling tone, ""This is all I can do for you"". We then went to St. John's Companion Clinic and saw a very understanding and seemingly caring doctor who prescribed pills for SADDI to fight the infection and she said it could even possibly shrink the growth=2 0and possibly make it even go away. We should try the pills and return in a couple of months. The pills worked to clear the infection, but did little for the growth. We in less than a month later and saw a different doctor who said we were basically given false hope with the pills and SADDI should have had surgery to remove the growth. He offered to do it, confident he could remove the entire thing. We left feeling hopeful, but still confused why Dove Lewis couldn't have at least started us on the pills. Four days after the last vet visit, we were forced to put our beloved SADDI to sleep because she had become to weak to even stand and would not have survived to the scheduled surgery. After 13 1/2 glorious years of love, devotion, joy and friendship, SADDI died in my arms at the Tualatin Emergency Animal hospital, where we were treated with respect, tenderness and understanding.\r
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Dove Lewis needs use there funding raise money to train their employee's to be compassionate, understanding and humane.
Pros: One star is too many for Dove Lewis
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