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Businiess name:
Dovelewis 24 Hour Emergency & Icu Animal Hospital - Northwest
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Review by:
citysearch c.
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Review content:
I'm handicapped and so is my husband. We took our dog there and when I did not fill out forms fast enough, I was admonished by the front desk lady. I told her I was going as fast as I could and she was being impatient. Right in front of everyone, she told me that this was emergency room and I could go somewhere else basically if I didn't like it. She was pretty full of herself and I could see the other staff member trying not to make eye contact with me. I think she felt badly. The interesting thing is that the only thing I had not yet filled out and signed was the credit card authorization. As we were leaving without being seen, I said to this woman that Dove Lewis conducts surveys on patient satisfaction especially if clients leave without service. And, she actually laughed and said ""oh, they'll never hear about this one 'cause I'l tell 'em what happened."" That's an employee who is pretty secure in turning clients away unless they show me the money and fast!!!! All I can say is shame on you, Dove Lewis.
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