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Businiess name:
Grape At St Johns Town Ctr
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Review by:
citysearch c.
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Review content:
Went there Sunday 4/3 around 12:30pm.I went inside and asked if we should seat ourselves and the male waiter with short black hair said sure someone would be right out. My friend and I were forced to sit at a table that had not yet been cleaned off from the last guests. (All open tables were not bussed).
The two servers that were waiting on tables outside completely ignored my table and another that had sat down after us. The servers were both in and out several times until I waved the blond female down. She came over and asked what we needed. I told her we would like to order, she dropped off menus - never asking if we wanted anything to drink or cleaning table and walked away.
Another 5 minutes went by and the male waiter came out and bussed the table, but said he had to go in and get a wet towel. We didn't see him again for 5 minutes. When he came back we ordered 2 water and 2 mimosas - 8 minutes later he came back with waters, but no mimosas. He asked us again what kind of mimosas we ordered - we gave the order a 2nd time. After this he returned with refills for a table next to us (they had not even finished their first round), then waited on a new table. He then disappeared inside again and came back with waters for the new table. At this point we had been there for 30 minutes and never got our mimosas, so we left and went to Cheesecake Factory. Once a Cheesecake Factory I had my mimosas withing 1 minute after sitting down at the bar. Go Jordon from Cheesecake!
Grape you need to step up service! It's not the price of the product for me it's service.
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