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Businiess name:
Prenatal Peek
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Review by:
citysearch c.
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Review content:
We were very much looking forward to our 3D ultrasound. We nvited family from out of town, took the afternoon off for our appointment, and was very excited to share this experience with our family. The experience was truly amazing, but not with Prenatal Peek. Prenatal Peek rescheduled our appointment, not once, not twice, but three times. The first two times had me feeling uneasy about the business. The last time, after giving my wife and myself two different explanations, was enough for me and the rest of the family. We were fortunate to find another facility in the area that was willing to work our crisis into their schedule and we very much enjoyed the time we spent there. I was glad to find the citysearch forum to share my experiences, then I noticed the business not only uses the forum to rebute customer claims, but to blame customers for their experiences and outcomes. Why would one wait so long to rebute, so the customer won't see the untruthful reply? It's also interesting to find three raving reviews of the business made on the same day. Coincidence, planted, fictitious, you decide? The ultrasound was worth the wait, but go somewhere else, so you won't have to wait!
Cons: Lack of respect and consideration for the schedule of my famiy by attempting to rebook on multiple occasions.
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