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Businiess name:
Country Hearth Inn
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Review by:
citysearch c.
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Review content:
DO NOT STAY HERE!!! We wish we would have read the ratings first if we did we would have stayed in Fon du Lac and made the drive!! This was the dump that was reserved for a wedding we attended in the area on 08/27/2011. When we booked the room a few weeks earlier we we told the motel had a pool and a working spa. When we arrived to check in we saw that the spa was empty and we were told it had been broken for some time. We were lied to at the time of booking. The woman checking us in offered us a whirlpool suite and knocked a few dollars off the price (maybe $19) The room had an odor, as if it were a smoking room at some time. The bed was awful, the pillows were flat, the sheet felt like sand paper, the whirlpool would not hold water so we had to keep an extremely noisy faucet running all the time, When we got out of the tub the basket of very ragged towels ( seen better towels at a car wash) had spider webs complete with a live spider!! The wife loved that! The room was in general disrepair. When we checked in we tossed of bags in the room and went to the wedding so all of the above was discovered after midnight so moving to a different room was not an option for us. We did tell the manager of our issues with the room and asked for a refund. He said we should had move to a different room and we were only trying to get a free room. He offered no other discounts. It was a horrible experience. The room rate should of been $19.99 a night not the $121.00 we paid.. BEWARE! Read the other reviews on other services. Review after review complaints were made of this manager charging extras for no reason. That is why we waited to give this review so we could keep an eye on our account for fake extra charges!! DO NOT STAY AT THIS DUMP!! \r
RnB
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