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Businiess name:
Bmw & Mini Cooper-South Atl
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Review by:
citysearch c.
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Review content:
Friday afternoon I sent in an internet request for information on the mini clubman. A couple of hours later I received an email from Amanda saying she would get right back to me but as of late Saturday afternoon I never heard back.
I visited the showroom today and was greeted by Vince who turned me over to Mary since he only sales BMW's. Mary was friendly enough until I told her I did not want my license photo copied in order to test drive a mini. (I suppose I listened to too many Clark Howard shows to want to give out my license and deal with the potential problems) She said it was company policy and there was nothing she could do. A quick phone call to Asis at Global imports let me know they would allow a test drive without photo copying my license. Stopped back by Vince to let him know my disappointment and that I was off to Global. Vince then grabbed a key and took me out for a test drive. Unfortunately he turned me back over to Mary who insisted on having my personal information again just in order to quote me a price on the car including taxes for my county, tags etc! On my way out the door Mary followed yelling at me...
A quick call to Asis at Global and I get the ""walk out the door price"" no problem.
Too bad Mini of South Atlanta could not do the same they were actually $150 cheaper and the car was on the lot. Odds are if Vince were selling the mini's I would have drove home in a new car today but I will have to wait a couple of weeks for Global to get mine to GA.
As far as I can tell the girls at Mini of South Atlanta have no follow up and no communication skills. They are just there to get your personal information. Very frustrating to deal with them.
Pros: Vince from BMW side strong sales guy
Cons: Amanda and Mary on the Mini side very frustrating
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