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Businiess name:
Studio Optix
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Review by:
citysearch c.
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Review content:
I got glasses from them a year ago. I went back to get a new pair of glasses this year. You have to wait forever for someone to come help you. They don't like you to look around by yourself. The women who wait on you are so incredibly rude. They have no personality, they make you feel like you are really imposing on them to try on any frames. They have such attitude, they are despicable. It's unbelievable that a store could stay in business with such a lack of customer service. I will NEVER buy glasses from them again. Nobody deserves to be treated with such lack of respect.
Also, I asked the price of a Face a Face brand frame there. it was $630. I have seen the same exact frame at 4 other stores for $495-515. Studio Optix is crazy to mark things up so high. I guess the tourists at Rock Center shop there and don't care, but if you live in New York you should know better than to ever give them your business.
They don't deserve any stars but the lowest rating is one star.
Pros: Convenient location
Cons: Extraordinarily rude and overpriced
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