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Businiess name:
Rosie O'Grady's
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Review by:
citysearch c.
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Review content:
Avoid this place. The service is horrble. It started with the bread. The rolls were cold and stale. I asked the waitress if there was any other bread and she said no, even though the 2 tables next to us had other bread. My steak was not cooked correctly and I sent it back. Instead of just cookingi t more, they made another steak. It came out when everyone else in my party was done. The replacement steak was even rawer.\r
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I spoke with the manager and she just said she would not charge me. Wasn't thatt great !!?? No dinner , what a favor.....???\r
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Then they forgot one of our parties desert that came with the pre-fix. When the others in our party got ceaser salad, they were not offered fresh ground pepper. We saw other tables getting pepper.\r
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When we asked for refills on drinks, the waitress forgot.\r
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To top off the bad experience, when leaving the waitress said, ""have a good night"" I told her I couldn't beacause I did not get my steak and the service was bad. She started to argue with me. Her assistant jumped in to defend her and started argueing. He said the reason we didn't get a variety of bread was that it comes in a different times during the night. I told him that the 2 tables next to us had the variety, so why didn't we?. He said that it just came in, even though both tables were seating within 10 minutes apart and the bread delivered to the tables within minutes \r
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Why would the staff start an arguement with with a dissatisfied customer? When I was leaving I told the Manager that the waitress and her assistant picked a fight with me and that she should do something. She wasn't sympathic at all.\r
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In summary, don't bother going, the aggrevation is not at all worth it and management doesn't care.
Cons: Terrible service
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