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Businiess name:
Ace Hardware Alameda Station
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Review by:
citysearch c.
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Review content:
On 26 April 2009 I went to Ace with flyer in hand for their 3 day sale. Both myself and a friend wanted to buy a wheel barrow each for our spring yard work. On the front page of the flyer it clearly shows a green wheel barrow and next to it it shows the caption buy any garden tool under $30.00 get the second one half price.\r
I asked the gentleman standing at the front of the store where the wheel barrows were that met that criteria. He clearly stated that do not have any and the least expensive one was $49.00 and would not be considered part of the sale. I asked him if he didn't find this deceptive showing a picture of an item that they don't consider part of the sale. He stated we are just trying to get people into the store. (In New York this would be considered false advertising. A bait and switch tactic is what some people might find this.)\r
I have done a fair amount purchasing at this store since moving here last year. I like to support smaller businesses. The salesman/clerk took the flyer from my hand and at this time I told my friend I was leaving. We just got back from Home Depot I purchased everything I needed for my gardens and yard work. I don't know what she spent but I spent almost $210. Ace do you think being deceptive is increasing your sales? I won't be back.
Pros: Convienant location
Cons: Higher Prices, Sales staff that don't always tell the truth.
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