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Businiess name:
Alhambra Palace Restaurant
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Review by:
citysearch c.
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Review content:
I went to this place for my dad's birthday hoping for great food and a great time. We had reservations and it took them ten minutes to seat us. Our table was really crammed. It started out with a nice flamenco show which we really enjoyed. Our waiter, however, was totally inexperienced. In fact, he wasn't even wearing the waiting staff clothing, which makes me think he was either new or temping because they were short-staffed. He didn't even tell us the specials and he had to look at the menu to see how to spell the drink I ordered! The appetizers and drinks came in a timely manner and both tasted great. From then on the service went down hill. Once another waiter knocked a menu out of my dad's hand and a few minutes later spilled a drink all over his nice suit. Then, we waited 45 minutes for our food, only for the waiter to tell us it wasn't ready due to a ""kitchen confusion"" whatever that meant. By then, my mother was so mad she told him she didn't want the food anymore so I didn't get to taste the lamb shank I ordered! All he did was apologize and kept repeating that it wasn't his fault, which is useless to the angry hungry customer. No manager came to rectify the situation. The belly dancer was probably hired only for her looks, because her dancing at best looked like she was seizing. The decor was beautiful but prices were jacked up to pay for it and for the show. Needless to say we felt my dad's birthday was ruined and I don't think I ever want to go back there again.
Pros: Good flamenco show and arabic singers, tasty appetizers
Cons: Too expensive, horrible belly dancer, the service is absolutely appalling
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