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Businiess name:
Absolutely Optical
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Review by:
citysearch c.
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Review content:
I recently had an exam and prescription filled here. While the optometrist has the latest in digital equipment which did lead to a good prescription, his staff is not terribly helpful, quick or informative, or friendly. They also made a point of arguing about who was supposed to covering a shift (one didn't call in) in front of us as customers (very unprofessional), my insurance covered most of the visit for the exam and part for glasses... HOWEVER, literally nothing in the way of frames was under $175 except a couple ugly choices. This is a DESIGNER eyewear store which I wasn't aware of when I made the appointment (should have known being in the international mall..) but, even my pair of $200 minimum frills frames snapped in about 3 days!!! I had to take it back and the only person in the store in the middle of the day, a rather rude young man told me he didn't have time to fix them, I'd have to leave them off and come back... I said I'd pick them up the next day... I did and I'd never go back. All in all, while the prescription was good due to the high technology of the equipment, the products are overly priced, the service is poor and the follow-up even worse.
Pros: High tech equipment for exam
Cons: Extremely overpriced mostly designer only frames
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