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Businiess name:
Starbucks
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Review by:
citysearch c.
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Review content:
Seriously. I am a regular coffee drinker and hit up Starbucks a few times a week. I have never had a reason to complain about them until today, when I had an experience so bad that I am still reeling. My order was wrong and when I told the drive thru person (who I found out later was the manager) she was really, really rude. I ordered a mocha and she gave me a frappucino. She told me she repeated back frappucino and, ok if she did I missed it, but is that the end of the world? She told me next time say hot, and slammed the door. She was so snotty that I went inside to complain and found out she was the manager. She continued to berate me in FRONT OF CUSTOMERS AND STAFF. Legendary customer service, my ass. I will never go there again.
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