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Businiess name:
Gauchos Village Brazilian Steak House
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Review by:
citysearch c.
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Review content:
Tonight I had made reservations for 3 people at 9PM. I was with my wife&father-in-law (who was visiting from out of town).I thought this would be the perfect place to bring my father-in-law, him being a meat lover &having read the reviews I thought I had finally found the place to wine & dine my in law. BIG TIME MISTAKE. We got there around 8:30PM figuring we would get seated faster. The host tells us that our reservation is at 9&that our table isn't ready. He directs us to the bar&says he?ll call us when the table is ready. So OK we go to the bar area to check out the decor and the show. The bartender repeatedly asks us if we were going to order anything. We declined every time and on the third time he tells our party to move away from the bar because we weren't ordering anything. My wife explains to him that we were simply waiting for our table, in which drew a blank stare from the bartender. I quickly head back to the host and ask about our table since it was 9:10 already & the fact that there were people constantly being seated before us even though we were there way before. I ask the host again about the table&he tells me he'll get me a table after the show. The show ends & I was asking the host again about our table. Once again he tells me our table isn't ready. So we decide leave and start heading towards the exit. My wife tells the host our party is leaving in which he replies ""OK"" As we're waiting for our car, I believe the either the owner or manager came to speak with us. He tells us that our reservation was at 9PM and that they were busy. That I could understand but the rudeness we received from the staff was unacceptable. And at that point I really was not in the mood to sit down and have my meal with such a disgraceful establishment. I should have taken my family to Picanha or Fogo de Chao instead. Never again will I step foot into this place!!! I?ve had better service at McDonald?s compared to this place. Ruined the whole night for my family.
Pros: Convenient Valet Parking at 8 bucks a pop
Cons: Host & Service, Over rated restaurant
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