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Businiess name:
Family Hyundai
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Review by:
citysearch c.
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Review content:
Unfortunately, there is not much I can do now but write on this post. I came in to feel like family, but this group is made of no one but liars. I was promised a hitch installation and a full detail with a purchase of a fairly expensive car. When I made the purchase, they started treating me like I was nothing, the appointment was scheduled for two weeks later for the installation, but when I arrived, they did not have the paperwork for the detail and did not have the parts for the hitch (They never ordered it at all). Luckily I had the paperwork. I spoke with a manager and they assured me that they were going to express ship the parts and get it done if not the next day, then the day after. For the loaner (although promised a Sonata) they gave me a worn-down-smelly Entourage, something I would be embarrased to have at a dealership. \r
Needless to say, nobody called me from there, and when I called, I was told that the parts are not in and to call the day after. I did, but the car was still not ready but the parts are in and the car will be done early morning. It wasn't. The manager I talked to accused me of bringing the car (for my appointment) without making sure the parts are there, and requesting a detail even though I was not supposed to get one (even though my car did not get one as all cars do on the day I was buying the car). Now I will not have the car for the weekend trip i wanted to take. \r
Again, there is not much I can do, but I wanted to make sure you don't fall into this trap of a place. Good luck car shopping, and stay away.
Pros: Hyundai is a great car!
Cons: Please read review.
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