Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Deluxe Cleaner
|
|
Review by:
citysearch c.
|
|
Review content:
I'm only giving them one star because it won't allow me to give them zero.
I've have TWO horrible experiences here - but the second one really is over the top.
I took my WEDDING dress to this cleaners the week before my wedding to have it steamed and pressed. There was no detail on my dress - it was just plain silk taffeta - but they still charged $140 to steam it. Air and water. $140.
Anyway. I paid them. Told them I needed my dress by Thursday, Friday at the latest - seeing as I was getting married on Saturday.
They told me I ""might"" have it by Friday.
Anyway. I dropped off my dress along with my cathedral length veil to be steamed (in addition to my custom hangar a friend made for me that had my married name on it).
Thursday comes. No dress.
Friday morning, the day before the wedding, they tell me my dress is ready.
I walk in to pick it up and the lady hands me the dress from behind the counter - and it is IN A BOX.
They did not press it. They did not steam it.
THEY PRESERVED it. That's what you do AFTER a wedding.
The dress was FOLDED and PRESERVED in a box - not to mention my veil was CRUMPLED in a ball underneath my dress in the box.
And my custom hangar? Gone. When I asked where it was (through my tears at this point) they said they threw it away.
ARE YOU KIDDING ME?!
They asked me why I couldn't wear it.
I don't know, because it's FOLDED IN A BOX. Not pressed, wrinkle free, and on my nice hangar along with my veil.
Anyway, LONG story short - they did, eventually send it back and press it correctly that same day. But I didn't have my dress until JUST before the rehearsal that evening - they did find my hangar in the trash... but did NOTHING to remedy the situation.
Look, I paid $140 to have my dress and veil looking nice, NOT $140 to have it put in a box and give me a coronary the day before my wedding.
I am a super laid back, easy-going, and understanding person, but this really sent me over the edge.
I still can't believe they wouldn't even give me any type of credit, refund, or ANYTHING.
I will NEVER in my life, EVER, EVER take an item of clothing to Deluxe Cleaners.
In fact, I will make it my mission to tell everyone to take their clothing elsewhere.
/rant
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|