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Businiess name:
Kanani Pearl Spa
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Review by:
citysearch c.
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Review content:
I have generally had good experiences at Kanani Pearl, and I have been a loyal client for nearly two years. However, I have been waxed (eyebrows and upper lip) by one of their estheticians (the manager's daughter, interestingly) twice. Both times, she did not use the magnifying light... or any light at all!... and waxed me in the dark. As a result, large patches of hair on both my eyebrows and upper lip were not removed. In addition to the patches of hair left on my face, patches of wax were left on my face, as well. If I am going to pay to be waxed, I do not want to spend thirty minutes at home immediately after my appointment removing hair and wax that was left by an esthetician. Both experiences were incredibly frustrating, and I am reconsidering my loyalty to this spa, especially in light of their most talented esthetician's recent departure.
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